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the black screen
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ava lilly
not a lily


Member 307

Level 16.30

Mar 2006


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Old Nov 29, 2009, 11:47 PM #1 of 7
the black screen

alrighty,

so I have a Dell Inspiron 1720 laptop with Vista operating system. I tried starting it up today as usual and instead of taking me to the Vista welcome screen where I input the password, it stops on a black screen where the only thing visible is the mouse arrow (which is still functional).

it's been pesky trying to restart it, as the black screen doesn't really allow for anything to work obviously, also turning it off via power button is weird too. I have to pretty much hold it down for a minute before it realizes what I'm trying to do.

anywho, I went in through safemode and uninstalled the graphics card, then restarted, then vista auto installed the drivers upon entering safemode again, but that didn't fix anything on the next restart. I've just been transferring files via USB key all day just incase it decides to fry the HD.

any ideas on what to try next?

I'd appreciate any and all help... it's kind of a busy time of the semester. need this to work. ;_;

How ya doing, buddy?
Paco
????


Member 175

Level 58.82

Mar 2006


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Old Nov 30, 2009, 12:36 AM Local time: Nov 29, 2009, 10:36 PM #2 of 7
Did you install anything recently that might have locked it up at start up? It sounds to me like a startup program is just hanging up and not proceeding.

There's nowhere I can't reach.
Zergrinch
Evil Grinch


Member 666

Level 50.98

Mar 2006


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Old Nov 30, 2009, 02:47 AM Local time: Nov 30, 2009, 03:47 PM #3 of 7
Try hooking it up to a monitor. Does the black screen still happen?

This thing is sticky, and I don't like it. I don't appreciate it.
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ava lilly
not a lily


Member 307

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Mar 2006


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Old Nov 30, 2009, 01:53 PM #4 of 7
I ended up going in and doing a system restore. my most recent point was just friday (saturday being the last time it worked properly before turning it off), so I figured nothing too crazy would happen. everything appears to be working now... but if the issue was a windows update, won't the same thing happen again tomorrow?

Most amazing jew boots
Zergrinch
Evil Grinch


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Mar 2006


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Old Dec 1, 2009, 10:24 AM Local time: Dec 1, 2009, 11:24 PM #5 of 7
It's shaping up to not be an uncommon problem caused by a glitchy windows update.

If you manually disable windows update, you'll be able to prevent this from re-occurring. For security reasons, you should reactivate it once Microsoft resolves the issue.

I was speaking idiomatically.
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Old Dec 1, 2009, 12:09 PM #6 of 7
Yeah, just stumbled upon this on Engadget.

Windows 7 Black Screen of Death? (It's not as bad as it sounds.) -- Engadget

What kind of toxic man-thing is happening now?
FatsDomino
I'm just informing you


Member 11

Level 61.64

Feb 2006


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Immortal
I float.


Member 1281

Level 19.93

Mar 2006


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Old Dec 1, 2009, 03:01 PM Local time: Dec 1, 2009, 01:01 PM #7 of 7
Found this one on CNN:

Microsoft investigating 'screen of death' - CNN.com

Sounds like someone screwed up at Microsoft. Not a good showing for unveiling a new OS for the holidays if you ask me. I still like 7 though.

FELIPE NO

While everyone around me is busy drowning, I float.
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