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Mouse and keyboard freeze on laptop
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Zergrinch
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Old Sep 30, 2009, 12:04 PM Local time: Oct 1, 2009, 01:04 AM #1 of 14
Please provide a copy of your Application and System event logs, in .EVT format.

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Zergrinch
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Old Sep 30, 2009, 07:35 PM Local time: Oct 1, 2009, 08:35 AM #2 of 14
Start > Run > eventvwr.msc

Right-click Application and System > Save Log file as (specify EVT instead of text).

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Zergrinch
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Old Oct 1, 2009, 07:31 PM Local time: Oct 2, 2009, 08:31 AM #3 of 14
Okay then.

Offhand, I don't see anything indicative of a software problem.

Applications -- you seem to have a (rare) problem of Microsoft Word 2000 hanging.
Systems -- There's a lot of errors popping up with "Intel(R) PRO/Wireless 2200BG Network Connection."

Diagnostic

I'd like you to leave that laptop one, while all internet connections are physically turned off, and see if the problem occurs.

Additional Information

Since you were using a rather old version of Microsoft Office, could you give information on the version of your Windows, and the programs you have installed? Also, please post screenshots of the services and startup items on your computer. (Start > Run > MSCONFIG > do PrtScn of Services and Startup tabs)

I would like to rule out any software issues before concluding that there is something serious going on with your motherboard, RAM, or hard disk.

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Zergrinch
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Old Oct 7, 2009, 11:04 AM Local time: Oct 8, 2009, 12:04 AM #4 of 14
I'm leaning towards a hardware problem, yes. Posting screenshots of your startup items and services would seal the deal.

Generally when computer hardware fails, you gotta buy a new one to replace it. This is much harder for laptops, since some parts may be custom-made.

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Old Oct 8, 2009, 10:25 AM Local time: Oct 8, 2009, 11:25 PM #5 of 14
> If I transfer files from my laptop onto a flash drive and it freezes during the transfer, what could happen? Would it only corrupt the file being transferred or would it corrupt the whole flash drive?

The file being transferred would be corrupt. While unlikely to happen, the flash drive could also be corrupted. Best recommendation? Buy a USB enclosure, put your laptop hdd inside, and transfer it to a PC.

> If it has a more powerful video card, is the laptop more prone to damage or wear or overheating?

The rule of thumb is yes, more powerful video cards generate more heat. The more accurate answer is, it depends really on the hardware. So do some research on that.

> If a laptop has a larger hard drive, is it more prone to being damaged or overheating?

No. But a larger hard drive has more space for you to put more of your precious files in. So if there's a failure, it will make you more sad.

I was speaking idiomatically.
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Old Oct 8, 2009, 07:44 PM Local time: Oct 9, 2009, 08:44 AM #6 of 14
It's probably something for experienced people to do.

Laptops are always constrained in upgradeability compared to desktops.

What kind of toxic man-thing is happening now?
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