Firefox not starting...

First try creating a new profile:

Go to Start
then Run..
then copy this and press enter ->

firefox.exe -ProfileManager

then Create Profile

If that doesn't work then uninstall Firefox and download a registry cleaner to get rid of all the old Mozilla registry entries, after which you can reinstall Firefox.

How ya doing, buddy?

Originally Posted by MTGNecro

The previous owner of this laptop didnt run any antivirus software, so this thing is riddled with them. I got rid of many of them, but a few of them keep popping up as Svchost processes and it says the infected file is none other than explorer.exe

Is the file located in

C:\WINDOWS\explorer.exe
or in
C:\WINDOWS\SYSTEM\explorer.exe


If it's "C:\WINDOWS\SYSTEM\explorer.exe" then it's not the real explorer and you need to kill the the process then delete it. You can find good process killers here. --> www.anti-trojan.org/softwaredownloads.html

There's nowhere I can't reach.

C:\WINDOWS\system32\svchost.exe is the real one

C:\WINDOWS\svchost.exe is fake!

Restart windows in safemode (press F8) and delete the one in the windows directory.

This thing is sticky, and I don't like it. I don't appreciate it.

You have to also delete the registry entries associated with the trojan or the virus will keep starting up and sometimes you can't do that without first running a process killer. - Trojan Removal

I am a dolphin, do you want me on your body?