Strange connection issues...

If this where easier to google I would have found my answer by now, but this is a strange problem to put into a short phrase:

So my PC (Running windows xp) connects to both the wifi and ethernet coming from my router (D-Link) supposedly, but can't seem to use it. The computer doesn't say it's having issues, it just won't actually use the internet it's supposedly receiving from the router. The same issue is happening to my PS3 strangely enough. So the obvious issue lies with the router... so I thought.

Upon further investigation, the router doesn't seem to think it has problems, and even after reseting it and the modem (this is cable internet, by the way) the issue won't resolve. Further investigation lead me to realize that connecting both the PC or the PS3 directly to the modem creates no issue... so what's the problem?

So there are two Mac users here in the house and although this is quickly becoming an ad for Apple products, both can connect with no problem via wifi or ethernet with the dlink before and after the resets.

So what gives, obviously there's a problem with the router since both the ps3 and my pc won't connect... but the Macs can? I'm not sure how to access the D-Link router options on a Mac, I know typing in the IP in a web browser will take me there but I only knew how to find the actual address by typing in "ipconfig" in msdos. I'm not sure how to do that on a Mac.

Any help? I feel like this is a simple problem that is eluding me.

Thanks in advance!

Jam it back in, in the dark.

Ah, I should have clarified: I tried using both but not simultaneously. If I'm using ethernet I always disable my wifi connection. I will take a screen of that when I get home, thanks!

Additional Spam:

Spoiler:

Clearly I have no idea what this means!

There's nowhere I can't reach.

Somewhere, somehow I will figure this out. I've tried updating and downgrading the firmware on the router. I've relentlessly searched the config page for it while being confused about what each thing does... and google provides no results. How would you phrase this problem?

This thing is sticky, and I don't like it. I don't appreciate it.

I can't ping at the moment but this is the router: D-Link DIR-615

And by modem I presume the actual source of the internet: Scientific Atlanta DPC2100 Series Modem (provided by Comcast)

I'll get back with ping results... in a couple hours.

Additional Spam:

Originally Posted by command prompt

Pinging 209.85.225.99 with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 209.85.225.99:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)

Hmm, no bueno.

I am a dolphin, do you want me on your body?

I tried posting this on the official D-Link DIR-615 forum with no response in over a week. It seems like this is a quick solve by buying a new router, that's the only solution I can drum up. =/

I was speaking idiomatically.

I'm not sure what you mean exactly, Racin, with your first paragraph. Channel number? It sounds like that might be the problem because I can access the router with the two macs in the house.

The thing about the PC and PS3 is that it isn't just wireless I'm having trouble with, but wired as well. Neither work through the router, which has lead me to believe that this isn't a problem with my computer, since I can connect with everything or anyone else's connections elsewhere.

I am familiar with accessing my router which I've been doing. I haven't been messing around too much with it with the exception of installing new firmware for it as well as restoring the factory defaults.

I don't quite understand your last statement.

What kind of toxic man-thing is happening now?

This router worked just fine for the two years or so that I've owned it. I've never had a problem with getting a connection or configuring it through my browser. It just stopped working on my PC and PS3 suddenly about 2 or 3 weeks ago.

As far as pinging goes, all three timed out. Command Prompt couldn't find Google or Google. Forgive my computer naivete.

FELIPE NO

Well, I had already done that, as well as updated the firmware to the most recent: no results.

I even gave up on the D-Link router and bought a Belkin something-or-other and guess what: same. exact. problem.

So I called Comcast, of course everything is fine on their side, plus I can get connected to my internet if I bypass the routers entirely on both my PC and PS3. That and when I explained my problem they had no idea what-so-ever what I could do.

Considering I can connect to anything else on both my PS3 and PC and the routers work just fine for both Macs in the house I'm getting the feeling I need to get a different internet provider. This is far from ridiculous, this is plain old fashioned frustrating. I cannot connect to my own internet, which I pay for, without inconveniencing everyone else in the house.

Argh.

What, you don't want my bikini-clad body?

I'm not sure exactly how to do any of these things you have suggested. How to ping ps3?

Everything is obtaining their IPs automatically and everything is on while the many, many resets have occurred.

Jam it back in, in the dark.

Hoping and praying after many, many hours of trying to solve this issue hasn't worked. Two months out and I still have the same problem. I bought a brand new router, from a different company and I'm still having the exact same problem.

I've called Comcast on many occasions to only find out they can't help me because the routers are from a different company, and nothing can be wrong on their end, of course.

I cannot, for the life of me, figure this out. Nobody on this great internet we share knows what my problem is and my own internet provider has left me in the cold. What to do? Cry, cry myself all the way to the bank for internet I can't even use.

All I need to know: is this a router problem or a Comcast problem? That's all I need.

There's nowhere I can't reach.