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Annoying Error Message
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Free.User
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Old Feb 7, 2007, 08:34 PM Local time: Feb 7, 2007, 05:34 PM #1 of 7
Annoying Error Message

I'm getting this annoying error message whenever (periodically) I use Winamp, or when I attempt to restart/shutdown my computer.

"The drive is not ready for use. Its door may be open. Please check drive and make sure that a disk is inserted and that the drive door is closed."

Obviously, I checked and made sure the door wasn't open. However, it sounds like a program is waiting for media to be inserted. No programs are running in the foreground, and none of the processes looked like they were that type. I also thought that a non-existent drive might be set to "enable" in the BIOS, but that was not the case.

Any advice?
Thanks!

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Zergrinch
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Old Feb 7, 2007, 11:48 PM Local time: Feb 8, 2007, 12:48 PM #2 of 7
To enable a full diagnostic, please provide the following:
  1. Application and System event logs in Event Viewer (Start --> Run --> eventvwr.msc)
  2. Hard Disk Management view (Start --> Run --> diskmgmt.msc)
  3. Startup Item List under System Configuration Utility (Start --> Run --> msconfig) [OR] Startup Programs in Software Environment of System Information (Start --> Run --> msinfo32)
  4. Running Tasks in Task Manager (CTRL+ALT+DEL) [OR] Running Tasks in Software Environment of System Information


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Free.User
See You, Space Cowboy


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Old Feb 9, 2007, 02:16 AM Local time: Feb 8, 2007, 11:16 PM #3 of 7
I managed to get the error message to go away in Winamp (There were two floppy drives listed in the device manager, so I disabled the non-existent one) but the error persists when I try to restart the computer. Here is the request info:

Application and System even logs
See attachments

Hard Disk Management View


Startup Item List




Processes


EDIT:
I doubt this makes a difference, but there is going to be one more drive in the drive list. (I forgot to turn on my external Hard drive.)

How ya doing, buddy?
Attached Files
File Type: rar Logs.rar (55.6 KB, 1 views)




Mario Kart DS: 498293-921939____
Star Fox Command: 155-576-696-451____
Metroid Prime Hunters: 4854-1233-4943____
Final Fantasy III: 506891214495____
Xfire: freuser____
Steam: Free.User
____

Last edited by Free.User; Feb 9, 2007 at 02:21 AM.
Zergrinch
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Old Feb 9, 2007, 10:57 AM Local time: Feb 9, 2007, 11:57 PM #4 of 7
I did a little more digging. I don't like the looks of your event logs, chief. Lots of errors going on in there!

You're using Windows XP SP1, am I right? If so, you may want to consider updating to Service Pack 2. I recommend a clean install via slipstream.

I noticed you deactivated your Norton antivirus software. Why?

You might find these useful in the interim, while I continue to sift through stuff. Other Help Desk regulars, here's your chance!
  1. http://www.pro-networks.org/forum/about6281.html - troubleshoot eventid 11 error involving plugplaymanager. (Also, are there any system conflicts in Device Manager?)
  2. http://answers.yahoo.com/question/in...4133612AAooWlg - Turn off your floppy, if it's generating error messages.
  3. http://www.hardwareanalysis.com/content/topic/54390/ - Bypass error messages by forcing processes to close quicker.
  4. http://www.pcreview.co.uk/forums/thread-465695.php - Possible solution to eventid 9 error involving sbp2port
  5. http://support.microsoft.com/kb/813818/en-us - Hotfix to eventid 9 error involving sbp2port, regarding Firewire devices
  6. http://www-new.experts-exchange.com/...7&qid=21549697 - Possible solution to eventid 111 error involving Removable Storage Service (USB flash disk)


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Free.User
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Old Feb 9, 2007, 08:51 PM Local time: Feb 9, 2007, 05:51 PM #5 of 7
Thanks to some help in IRC from Zergrinch, I've managed to make some progress.

I uninstalled the two A drives in device manager, as well as the two generic usb volumes (the card readers). Once I rebooted, Windows installed its generic drivers for the newfound hardware, and the the extraneous A drive was gone. Now I have the correct device listings.

If I disable the A: drive, the error message goes away. If I enable it, the error message persists (when I shutdown, log off, or restart). So, I know it is an issue with the A: drive. That is all, for now.

Thanks alot, Zergrinch.

I was speaking idiomatically.




Mario Kart DS: 498293-921939____
Star Fox Command: 155-576-696-451____
Metroid Prime Hunters: 4854-1233-4943____
Final Fantasy III: 506891214495____
Xfire: freuser____
Steam: Free.User
____
Free.User
See You, Space Cowboy


Member 62

Level 32.80

Mar 2006


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Old Feb 16, 2007, 07:14 PM Local time: Feb 16, 2007, 04:14 PM #6 of 7
Update:Problem solved!
Man do I feel like an idiot. I put a disk in the floppy drive, re-created the error, closed the program, took out the floppy, and now it all works. Weird quirk, but all is now fine! Thanks again, Zergrinch!

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Mario Kart DS: 498293-921939____
Star Fox Command: 155-576-696-451____
Metroid Prime Hunters: 4854-1233-4943____
Final Fantasy III: 506891214495____
Xfire: freuser____
Steam: Free.User
____
Zergrinch
Evil Grinch


Member 666

Level 50.98

Mar 2006


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Old Feb 17, 2007, 04:27 AM Local time: Feb 17, 2007, 05:27 PM #7 of 7
Glad to help, though I now feel rather embarassed accusing you of disabling Norton, when it's just plain old Nvidia (nwiz, nvcpl)

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