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16:9 Monitor?
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Elrasiel
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Old Jun 27, 2006, 08:48 AM Local time: Jun 27, 2006, 05:48 AM #26 of 38
I should get it today but how should I send it back? By USPS or something else? Do I have to pay for shipping?

There's nowhere I can't reach.
Cetra
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Old Jun 27, 2006, 12:54 PM Local time: Jun 27, 2006, 09:54 AM #27 of 38
Originally Posted by Elrasiel
I should get it today but how should I send it back? By USPS or something else? Do I have to pay for shipping?
No, they ship you a new monitor and once you receive it all you need to do it pack up the old monitor in the box that was sent and send it back. All shipping is pre-paid by Dell. If they use DHL like they did with me, you just need to call DHL and schedule a pickup date/time.

This thing is sticky, and I don't like it. I don't appreciate it.
Elrasiel
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Old Jun 27, 2006, 04:51 PM Local time: Jun 27, 2006, 01:51 PM #28 of 38
I just gone mine (rev00 like I tought) so now I just have to email them and they send my a new one so I don't have to send it back first and then wait another week? Sound pretty greate!
Now I just have to wait two weeks to be sure that they don't ship this 00 model anymore...does this replacement warranty only for 30 days?

I am a dolphin, do you want me on your body?
Cetra
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Old Jun 27, 2006, 05:36 PM Local time: Jun 27, 2006, 02:36 PM #29 of 38
Originally Posted by Elrasiel
I just gone mine (rev00 like I tought) so now I just have to email them and they send my a new one so I don't have to send it back first and then wait another week? Sound pretty greate!
Now I just have to wait two weeks to be sure that they don't ship this 00 model anymore...does this replacement warranty only for 30 days?
No, if you are requesting a replacement due to banding, it is covered under the 3 year warranty. I got my A02 replacement after having the monitor for 2 months.

I was speaking idiomatically.
Elrasiel
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Old Jun 27, 2006, 07:27 PM Local time: Jun 27, 2006, 04:27 PM #30 of 38
Mmhhhh you got the A02 before we got our A00....what the hell is wrong with dell???
At least the warranty does cover it.

What kind of toxic man-thing is happening now?
brndtsnFN
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Old Jun 27, 2006, 08:48 PM Local time: Jun 27, 2006, 07:48 PM #31 of 38
to get on the "list" for gettin a revision sent to you, the best way is to private message chrisM on the dell forums, i did this and he responded quickly

and from what i understand, the reason they are still shipping a00s is because they are having a hard enough time gettin the updated flash versions to those requesting replacement

their first priority is gettin them to those who request, which i think is a good approach on the situation

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Elrasiel
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Old Jun 28, 2006, 01:23 AM Local time: Jun 27, 2006, 10:23 PM #32 of 38
Ok thanks I will do that.
About the monitor should I instal the driver or rather download the newest version on the net and which cable to use? DVI-D or the standard VGA?

What, you don't want my bikini-clad body?
brndtsnFN
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Old Jun 28, 2006, 11:11 PM Local time: Jun 28, 2006, 10:11 PM #33 of 38
i dont remember installing a driver, i know i didnt use the bundled cd, just hooked it up and it was fine
tho, i think i may have gotten one from windows update

but your videocard software/driver should be good enough to get it into dvi-d (which is what im using, but i cant see a difference, and its in the dvi-d that the banding issues are said to occur)

also i was just gonna express my anger, bc the monitor is now on sale for $344, man, shoulda waited...


*edit
got my replacement in today! that was really quick, i wasn't even expecting it yet

Jam it back in, in the dark.

Last edited by brndtsnFN; Jun 30, 2006 at 03:05 PM.
Elrasiel
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Old Jul 10, 2006, 07:33 PM Local time: Jul 10, 2006, 04:33 PM #34 of 38
Originally Posted by brndtsnFN
i dont remember installing a driver, i know i didnt use the bundled cd, just hooked it up and it was fine
tho, i think i may have gotten one from windows update

but your videocard software/driver should be good enough to get it into dvi-d (which is what im using, but i cant see a difference, and its in the dvi-d that the banding issues are said to occur)

also i was just gonna express my anger, bc the monitor is now on sale for $344, man, shoulda waited...


*edit
got my replacement in today! that was really quick, i wasn't even expecting it yet
Could you already exchange your monitor? I just send chrism a PM.

There's nowhere I can't reach.
brndtsnFN
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Old Jul 10, 2006, 10:53 PM Local time: Jul 10, 2006, 09:53 PM #35 of 38
yeah youll get it quick, or should anyway
i sent chrism the message on a monday, DHL was at my door that friday

This thing is sticky, and I don't like it. I don't appreciate it.
Elrasiel
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Old Jul 19, 2006, 11:34 PM Local time: Jul 19, 2006, 08:34 PM #36 of 38
He didn't answered me yet so I send him a second mail with more pressure and where is the service tag?? It suppose to be at the bottom left corner on the back I can't find it. Theres just a long row of numbers. I tried to type in every group of numbers between the "-" but it wont accept any.

I am a dolphin, do you want me on your body?
brndtsnFN
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Old Jul 20, 2006, 04:42 PM Local time: Jul 20, 2006, 03:42 PM #37 of 38
it should be on the bottom left of the back of the screen, by a bar code if i remember right...
also, make sure to update your profile with your info (customer # etc), that may be why he didnt respond to you

I was speaking idiomatically.
Elrasiel
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Old Jul 21, 2006, 04:17 AM Local time: Jul 21, 2006, 01:17 AM #38 of 38
Yeah below the barcode is a row of numbers which is far too long for a service tag.

What kind of toxic man-thing is happening now?
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