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Attention PSN Users - Your Information Just Got Stolen
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Old Apr 27, 2011, 04:13 PM 3 #26 of 76
YOU JUST AREN'T TRYING HARD ENOUGH

There's nowhere I can't reach.

#654: Braixen
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Old Apr 27, 2011, 04:18 PM #27 of 76
fire up ms paint I have a few ideas for a sloppily constructed macro that suggests that the internet often argues about something other than the point


Originally Posted by Lehah
Uh, I'm pretty sure they're aware that would only compound the problem and then finish them off.
Yeah I can imagine that nerds would be so outraged that they'd give up blastin' their codblops forever and sublimate their rage into the can-do-ness needed to get out of the basement... or... they could just pay a few dollars a month and keep on blastin'

as usual sony will be wiping their tears away with their hundred dollar bill tissues

edit: it probably won't happen but I can see a reality in which it would. I'm just hypothesizing based upon sony's typical practices of squeezing their users for a buck and trying to make them feel bad about it at the same time

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Last edited by Decoy Goat; Apr 27, 2011 at 04:21 PM.
Misogynyst Gynecologist
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Old Apr 27, 2011, 06:48 PM 2 #28 of 76
Man I didn't really want to reply but "being a pedant is not the same as being smart" doesn't fit into the tag editor? Well, bye.
Yes, how clever for you.

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Old Apr 27, 2011, 07:24 PM #29 of 76
Pointing out the obvious isn't especially clever, no, but they can't all be gems.

I was speaking idiomatically.
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Old Apr 28, 2011, 06:51 AM #30 of 76
Getting off the subject of LeHah being an ass, anybody get an e-mail from Sony about this yet? Not that it'd do any good days after everybody has already known but it'd be interesting to see how much they actually care. I got one yesterday night.

What kind of toxic man-thing is happening now?

#654: Braixen
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Old Apr 28, 2011, 07:13 AM #31 of 76
Finally got the email this morning, actually. Many folks I Know still hadn't gotten one as of yesterday.

How ya doing, buddy?
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Old Apr 28, 2011, 08:49 AM #32 of 76
I was surprised to see an e-mail from them yesterday afternoon but then I remembered I had to sign up for a PSN account for some PSP shit. I'm not sure if there's any information I'm terribly concerned about being out there (for one, I did not use my credit card at any point) but, well, I'm probably just as alarmed as everyone else that Sony's shit got hacked.

An interesting tidbit in the e-mail:
Quote:
Under Massachusetts law,
you have the right to obtain any police report filed in regard to this incident.
If you are the victim of identity theft, you also have the right to file a police report
and obtain a copy of it.

Massachusetts law also allows consumers to place a security freeze on their
credit reports. A security freeze prohibits a credit reporting agency from
releasing any information from a consumer's credit report without written
authorization. However, please be aware that placing a security freeze on
your credit report may delay, interfere with, or prevent the timely approval
of any requests you make for new loans, credit mortgages, employment, housing
or other services.
I'm curious if that section was automatically generated for me because I'm a Massachusetts resident?

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Old Apr 28, 2011, 09:06 AM Local time: Apr 28, 2011, 06:06 AM #33 of 76
I got the email yesterday.

And yeah, that is a special bit for Massachusetts. On the playstation blog they posted the same info the emails contained, but had links for Massachusetts residents and Puerto Rico residents.

Jam it back in, in the dark.
Philia
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Old Apr 28, 2011, 10:44 AM 3 #34 of 76
Finally got mine early this morning. Was wondering what was the hold up was. Gee. I am not even sure what's my password is but I do hope when it boots back up, they'll still send an email password confirmation? Or is that just asking too much?

ALSO.

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There's nowhere I can't reach.

Last edited by Philia; Apr 28, 2011 at 02:53 PM. Reason: Hilarious Video and Check out my nifty sig!
Animechanic
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Old Apr 28, 2011, 11:15 AM Local time: Apr 28, 2011, 08:15 AM #35 of 76
According to the Q&A thing they posted on the blog today, there will be a prompt to change your password the first time you log back in. Not sure how that really helps considering that the hackers have all the info they need to log in and change your password before you do.

This thing is sticky, and I don't like it. I don't appreciate it.
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Old Apr 28, 2011, 12:19 PM Local time: Apr 28, 2011, 11:19 AM #36 of 76
My JP account got the e-mail shortly after the announcement of what happened, my US account still has not gotten just got the e-mail. :V

It's good that the CC info was encrypted (however strong it was encrypted is up to debate considering personal info is plaintext) since it's not too hard to guess a new security code / expiration date if the number stays the same. Don't even need the security code either if buying plane tickets :|

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Last edited by Lacerta; Apr 28, 2011 at 12:28 PM.
Maris
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Old Apr 28, 2011, 12:35 PM Local time: Apr 28, 2011, 07:35 PM 15 #37 of 76
i have 9 psn acounts and 6 credits cards at psn acoount I feel worryed now

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Old Apr 28, 2011, 06:08 PM Local time: Apr 28, 2011, 04:08 PM #38 of 76
Well I got the email this morning finally too. Thankfully I was able to get a new debit card, AND I took the liberty of getting a second account exclusively for online purchases at my bank earlier today, so I probably will be okay. About time I did so anyway.

So now with the lawsuits already filed, I wonder how Sony's already pretty abysmal PR department is going to handle this one.

What kind of toxic man-thing is happening now?
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Old Apr 29, 2011, 12:41 AM Local time: Apr 28, 2011, 10:41 PM 16 #39 of 76

"Class Action? More like sass action. Gamers these days can't handle a couple surprises on their credit cards.

Thanks for the Enzo, Devin Gentry from North Carolina."

FELIPE NO

Last edited by Final Fantasy Phoneteen; Apr 29, 2011 at 12:47 AM.
Fluffykitten McGrundlepuss
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Old Apr 30, 2011, 05:21 AM Local time: Apr 30, 2011, 11:21 AM #40 of 76
Well if the hackers did get hold of anyone's credit card information and they use it fraudulently, in Europe at least Sony will fall foul of the PCI (Payment Card Industry) rules which govern the storage of people's CC details. Fucking that up can lead to a fine of up to £1million and being forced by the banks to review all your security procedures and implement new ones, a rather costly exercise in itself. I'm not sure if PCI compliance is in effect in the US although I very much doubt it, given that chip and pin still seems to be a terrifying new concept for some people over there.

In general terms Sony ain't going to miss a million quid but the damage to investor confidence will really hurt them, as will having to re-build their security systems and the fact that people won't trust PSN for a while. This could end up being a really costly error on Sony's part.

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Maris
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Old May 1, 2011, 07:34 AM Local time: May 1, 2011, 02:34 PM 1 #41 of 76
ok Russia is part of Europe so i do`not need to worrying any more

Jam it back in, in the dark.
SailorDaravon
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Old May 2, 2011, 05:33 PM #42 of 76
Anyone here ever play an SOE game, especially non-US people? More incoming bad news. Earlier today all Sony Online Entertainment games were taken down:

Quote:
"We have had to take the SOE service down temporarily. In the course of our investigation into the intrusion into our systems we have discovered an issue that warrants enough concern for us to take the service down effective immediately. We will provide an update later today (Monday)."
Now this was just posted:

Quote:
Our ongoing investigation of illegal intrusions into Sony Online Entertainment systems has discovered that hackers may have obtained personal customer information from SOE systems. We are today advising you that the personal information you provided us in connection with your SOE account may have been stolen in a cyber-attack. Stolen information includes, to the extent you provided it to us, the following: name, address (city, state, zip, country), email address, gender, birthdate, phone number, login name and hashed password.

Customers outside the United States should be advised that we further discovered evidence that information from an outdated database from 2007 containing approximately 12,700 non-US customer credit or debit card numbers and expiration dates (but not credit card security codes) and about 10,700 direct debit records listing bank account numbers of certain customers in Germany, Austria, Netherlands and Spain may have also been obtained - we will be notifying each of those customers promptly.

There is no evidence that our main credit card database was compromised. It is in a completely separate and secured environment.

We had previously believed that SOE customer data had not been obtained in the cyber-attacks on the company, but on May 1st we concluded that SOE account information may have been stolen and we are notifying you as soon as possible.

We apologize for the inconvenience caused by the attack and as a result, we have:

1) Temporarily turned off all SOE game services;

2) Engaged an outside, recognized security firm to conduct a full and complete investigation into what happened; and

3) Quickly taken steps to enhance security and strengthen our network infrastructure to provide you with greater protection of your personal information.
How...how do you fail this bad? I don't even.

Edit: Apparently this is not a new attack, this occurred in the original attack, but they only discovered the SOE breach within the last 24 hours. That's like....even worse.

There's nowhere I can't reach.

Last edited by SailorDaravon; May 2, 2011 at 05:39 PM.
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Old May 2, 2011, 06:54 PM #43 of 76
I was just reading about that over at Joystiq, but I guess Daravon already got here with the news. It's impressive how this manages to get worse and worse when it was already so pathetic on Sony's part to begin with.

I went by the bank and cancelled my debit card (never used my credit on PSN) today, so now I'm just going to sit back and wait for next week's announcement from Sony that the hackers got our SSNs too somehow.

This thing is sticky, and I don't like it. I don't appreciate it.
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Old May 3, 2011, 06:51 AM #44 of 76
Call me dense - but whats the difference between the SOE service and PSN exactly?

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Old May 3, 2011, 07:09 AM Local time: May 3, 2011, 03:09 PM #45 of 76
I'm guessing SOE is mostly for the MMO stuff on PC (and recently on PS3), like Everquest and now DC Universe.

I was speaking idiomatically.

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Old May 7, 2011, 02:41 PM Local time: May 7, 2011, 08:41 PM 2 #46 of 76
What's big, black and steals your credit card?

A PS3!



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Old May 7, 2011, 06:17 PM 1 #47 of 76
Super fucking lol Sony.

Quote:
Sony said on Saturday it had removed off the Internet the personal details of 2,500 people that had been stolen by hackers and posted on a website.

The data included names and some addresses, which were in a database created in 2001, a Sony spokeswoman said.

Sony also said it would delay the restart of its PlayStation Network despite having said last Sunday that it would begin restoring services within the week. A spokeswoman said on Saturday this would not be possible, and that no date had been fixed for the restart.


FELIPE NO

#654: Braixen
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Old May 8, 2011, 07:31 AM #48 of 76
At this point, the longer this outage goes on, the funnier I find it.

I would like a chance to play MAG some time this decade though.

(Strangely, PSN is down but game updates are still available?)

What, you don't want my bikini-clad body?

Last edited by Misogynyst Gynecologist; May 8, 2011 at 07:33 AM.
SailorDaravon
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Old May 8, 2011, 07:36 AM #49 of 76
Game updates are house on separate servers or something like that, so they've been working. I think just anything that requires you to get through the PSN user/pass is down, which is why Netflix on PS3 seems to still be working for most people.

Jam it back in, in the dark.
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Old May 8, 2011, 08:04 AM #50 of 76
I think just anything that requires you to get through the PSN user/pass is down, which is why Netflix on PS3 seems to still be working for most people.
I hadn't even tried Netflix until you said something. I just assumed that I couldn't sign on to it without PSN being active. Weird. (It does give me the fucking PSN sign-on prompt four or five times before letting me in though.)

There's nowhere I can't reach.
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