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Yeah, I knew a lady who'd throw a shit fit over just about anything to get her meal comped every time she went to a restaurant she didn't plan on going back to. It was embarassing to sit a the same table as her, ESPECIALLY when the waiter has that helpless look in their eyes because they're going to get shit for this.
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I had almost the opposite happen to me and my friends. We went to a Chicago Uno's for some deep dish pizza. We had some beers, an appetizer, and I ordered one regular pizza, and my friend was going to order another for the three of us to share. Only he didn't specify the size, so he got an individual size instead of the regular (feeds 2-3).
So when the waiter came back by he said (verbatium) "Hey, I know i didn't specify, but i wanted a regular instead of the personal size. Sorry about that"
Then the waiter halfway freaked, apologized, and went to talk with the manager. Long story short we wound up getting two regular pizzas, the individual pizza, and the appetizer comped. And everytime a waiter/manager walked by, they apologized to us, and we kept saying "It's no big deal! really! it's okay!" That's pretty much the strangest thing that's ever happened to me in a restaurant.
But yeah, on topic, i've only ever had a girl yell at me when i worked my school's Tech Support Desk - evidently the peoples in back had to reinstall windows on her laptop, there was some mix up and they wiped her drive before she could back it up. She was pretty furious, fortunately I was able to pawn her off on one of the tech-kids who worked in back, who then had to pass her on to the main student tech. By that time she was yelling and cursing, ect. Finally Darrel (main tech) told her "hey. That language isn't going to help anything, so cut it out. Secondly, you signed a waiver stating that we're not responsible for lost data." She actually calmed down and apologized.
Jam it back in, in the dark.
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