Passive/Aggressive

Too passive for me. I really suck at not taking complaints personally even though I can understand how tired some people are or that they're more angry with the system than at me.

The worst case was when I was working at the bank and some guy was really going out of his way to appear frustrated that I was the only teller at the time and he was on the borderline of whipping his cheques at me and breaking from the forced "politeness" to a full out yell. I took it like a sponge and then it was stuck in my head for the whole week/month afterwards. There's no way I'm going to tell a customer "fuck you!" because I always think that every employer forces you to believe that the customer is always right, and so if I did that, I would get into SO much shit and be fired.

Jam it back in, in the dark.