Bus Driver and Public Transit Nightmares

From this incident I have a feeling that a bus forgot to come, but nothing was ever made known to us. I had night class and got out at around 8:45 p.m. where people were waiting inside the bus shelter because it was cold. It wasn't that cold but over time you could feel it if you stayed outside too long.
Here you can already tell that the bus system is inefficient for night class students in general because out of the 4 buses that by pass throughout the day, 2 of them stop service at 6:30 p.m. and after that, each bus comes by every 20 minutes or so.
So all of us were waiting there and the bus hadn't come for like 20 minutes. Okay, I guess we just missed the bus, and it should come soon. 30 minutes, then and no bus comes by! By this time, the number of us waiting at the bus stop had quadrupled at least, as you could see the crowd spilling over way past the number that usually wait there at the busiest time. We were all very cold by this time, and I am extremely grateful that I always kept my gloves in my bag, otherwise, my hands would be extremely numb for the next day.
45 minutes and a bus comes....it's full of people that were at the stop distantly before us...to the brim. The bus driver also shook her head, because she knew that all of us waiting would be angry, but there's nothing she could do.
Finally at the hour mark, another bus came, and I barely squeezed myself on (I was very close to the front doors). I felt sorry for the equally large group of people at the stop after the one we were waiting at, I bet they had to wait another 20 minutes or so.

Jam it back in, in the dark.