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Those situations are when it would be nice as a restaurant to just say "Grow up".
Jam it back in, in the dark. |
And they drilled that through both computer-based training (although admittingly that did not mention carding everyone...but did repeatedly state you would lose your job if you sold drinks underage) and in person training (where I found out from a co-worker you had to card everyone, which was verified by a manager the following day and then really verified when the aforementioned situation happened resulting in a pissed off customer). And I can definitely see the "just in case" situation. I know I ran into it where I would have a customer come up, about to let him/her go, then think about my job being at state and it being the law, and card them anyway. Granted, it was before they were sold the alcoholic beverage. However, there is a difference between where I was (in which you have to make a decision then and there more or less) and at a restaurant (where you have time to give it more thought). As it goes for tipping, I always heard it was 10%...but I guess I was wrong on that. Also...someone mentioned a penny...someone once told me that was actually a compliment somehow...but I can't really see it being so... There's nowhere I can't reach. |
On one hand, I understand this person's claims. On the other, I think of the simple fact: it is your job. I can't begin to tell how my frustrations I have had with past jobs regarding various issues. However, that's the point. You have to swallow hard, take it, and do your job.
One thing this person should keep in mind is that given the economy, they should be thankful people are still coming out to eat (and tip). Even if they tip 10 or 15 percent, that's better than not tipping at all. This thing is sticky, and I don't like it. I don't appreciate it. |
Another thing...I just remembered some friends who are LOOKING for jobs LIKE his and HOPING to get one to HAVE a job...
I am a dolphin, do you want me on your body? |
How ya doing, buddy? |
At least no one does (or do they) a trick some people I knew from England did.
It would be near closing and someone would come in and ask for something. If it was something they alreayd had prepared, fine. If not, they then "accidently" gave them something else they had prepared. They would then say "Oh sorry. we can fix it but it will take us about 20 minutes" in which the customer would generally just go with what they have. What kind of toxic man-thing is happening now? |
I wonder what the official policy is that distingushes between "conducting business" (namely buying and eating food) and "standing around" (or whatever the term is). The problem is, even if there was a nice "line" most companies would be afraid of a bit of bad rap of actually pushing that line. I do know though SOME companies draw the line. One of them surprised me. At CiCi's (and all you can eat pizza place), one friend told me there was a kid who could really pack it away. The manager came out and said "That's enough. You have had your share" or something like that. Then again, they might be able to get away with that as they are not quite a nation-wide company (at least from what I last heard...they have multiple stores but not to the degree of McDonalds or such). How ya doing, buddy? |
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