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Pang needs help (again)
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TheReverend
Rising Above The Rest


Member 4709

Level 26.30

Apr 2006


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Old Nov 22, 2007, 10:46 AM Local time: Nov 22, 2007, 09:46 AM #1 of 21
The best thing to do here is solve problems one at a time. Check some of the stuff that others have said. Case power switches go bad all the time, so I would try to 'jump' it to make sure that isn't the issue. But beyond that...

First, you need to check and double check that the monitor and its cables work. Test it on other computers or anything you can check it with. If the monitor does work with other systems, move to step 2.

Second, have everything unplugged from the system except the PSU, CPU, RAM, Video Card, keyboard, monitor, and case power switch connector. And when I say everything, I mean everything. If the system still doesn't post/boot, then try only with one RAM stick at a time, because odds are high that it is a RAM stick issue. If the system does boot with one stick, but not both, then one stick is bad, and the pair needs to be returned. It is highly unlikely that both sticks are bad, so if it wont start with either stick installed, move to step 3.

Third, if the system continues to fail to boot, double/triple check that everything is installed/seated properly. At this point, pull out the video card, and though you won't be able to see a boot screen, you can see if the system starts by fans and everything whirring. If the system still continues to fail, you most likely have a dead motherboard, or power supply. If you can, use your power supply with a different computer. If you can't, then try to use your best judgement about whether your PSU is working (by observing and listening to it). Decide whether the problem is the PSU or the motherboard, and send one of them back to newegg immediately.

Fourth, if on reciept of a second motherboard and/or new PSU, the system still does not start, then you have a bad CPU. VERY RARE, but can happen. Send back the CPU to newegg. If the system still does not start... Well, you are SOL and need to find somebody that can truly trouble shoot this bad boy, cause something is just fubar.

Oh, and tell me you are sure that nobody static shocked anything.

Jam it back in, in the dark.
~ Ready To Strike ~
:Currently Playing: League Of Legends(PC), Skyrim(PC), Golden Sun: Lost Age(GBA), Twilight Princess(Wii), Portal2(PC), Dragon Warrior II(NES), Metroid Prime 2: Echoes(GC)

Last edited by TheReverend; Nov 22, 2007 at 10:50 AM.
TheReverend
Rising Above The Rest


Member 4709

Level 26.30

Apr 2006


Reply With Quote
Old Nov 23, 2007, 01:38 PM Local time: Nov 23, 2007, 12:38 PM #2 of 21
He just bought a new case though, doesn't that seem unlikely? I don't have any better suggestions, but I find that one a bit hard to swallow.
I bought a case, and it came with a bad power switch. Also, had another case that had the power button short out and it now turns on and off via the reset switch.

My experience, when buying a case, power switches can be finicky.

There's nowhere I can't reach.
~ Ready To Strike ~
:Currently Playing: League Of Legends(PC), Skyrim(PC), Golden Sun: Lost Age(GBA), Twilight Princess(Wii), Portal2(PC), Dragon Warrior II(NES), Metroid Prime 2: Echoes(GC)
TheReverend
Rising Above The Rest


Member 4709

Level 26.30

Apr 2006


Reply With Quote
Old Nov 24, 2007, 01:24 PM Local time: Nov 24, 2007, 12:24 PM #3 of 21
I'm of the mind that either it's the RAM, or something just isn't quite assembled properly. I've had this similar kind of problem. If your RAM or your CPU aren't working, or if a video card is inserted but not seated properly, the system won't boot. Did they go through my troubleshoot list step by step? I'd really like to hear if they tried to boot the system with no video card attached.

Most amazing jew boots
~ Ready To Strike ~
:Currently Playing: League Of Legends(PC), Skyrim(PC), Golden Sun: Lost Age(GBA), Twilight Princess(Wii), Portal2(PC), Dragon Warrior II(NES), Metroid Prime 2: Echoes(GC)
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