Dec 12, 2007, 12:56 PM
Local time: Dec 12, 2007, 10:56 AM
|
#1 of 28
|
You mean I have to sit here and take this abuse?
So, I used to work at a Hilton hotel call center, and one of their policies was that no matter how much verbal abuse was being dished out to us from the caller, we had to sit there and take it. If we disconnected a call, we'd lose our job. Just to further prove that these places are slave mills, they'd make examples of people all the time. The turnover rate was atrocious.
On one hand, it seems like a fairly easy thing to do (deal with the abuse and shrug it off), but honestly, it's difficult. Especially when you're the type of person who actually cares about their work and satisfying your clients.
Believe me you, these people would get nasty. Besides every retard thinking he was a fucking comedian by asking "CAN I TALK TO PARIS HRHRHR," we had to deal with a lot of what they called "diamond members." No, these weren't penis's made from minerals, these were the top hierchy of shit heads who stayed with Hilton frequently. If these guys wanted a room and there wasn't any available, we'd literally bump someone out of their room. These people have enormous egos and talk down to you pretty much the whole time they're talking to you on the phone.
Anybody else here have to either now or in the past, deal with this kind of bullshit? How did you deal with these people?
I wish I would have smoked pot back then. I'm sure that would have helped me deal with it a little better.
Jam it back in, in the dark.
|