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 Member 2915 Level 31.81 Mar 2006 
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It really depends on the situation. Conference calls are practically necessary for any kind of clear communication involving more than two parties. CC'ing thirty people on an email just doesn't cut it. On the other hand, when dealing with utility companies, or a similar pain in the ass, having an email as proof that you did in fact send in a letter of cancellation on that account helps when their service reps don't process it for another month.
Not to mention, no one wants to talk to me unless I'm on a contact list, but they'll sure as hell listen to an email from the company domain. Jam it back in, in the dark. |
Radez