I've had a bunch of annoying people at JoAnn Fabrics, but they mostly run in the "holier than thou" vein. As an example, we've put in a new queue system at the front of the store, where the area in front of Guest Services is blocked off, and a line forms with a sign at the end saying "Wait here for the next cashier."
You would think people don't have issues with this, but they do. We have three rows of two registers each (one register on each side of this row, if that makes sense), plus a register at the Guest Services counter to help explain the setup. We've had this happen more than once, but there will be a line of people waiting, then some lady--always a lady, and usually a bitchy one--will walk up to Guest Services, move the poles that form our lines out of her way, then
walk up to a busy register and demand to be checked out.
I always tell them I need to draw from the queue, but I usually get the "I have an appointment!" remark or something similar; the typical desire to knock their faces in notwithstanding, I just check them out, and don't say anything to them, where I usually tell everyone else what prices are, ask for coupons, and all those things.
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Read the damn coupons people it's not that hard.
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Same deal where I work. Our coupons say 40% off any regular priced item, then in fairly large print under that say "Excludes Best Value items." Best Value is a brand of JoAnn's, I believe, but these are already quite cheap compared to our normal merchandise, and thus we can't accept coupons on them, but the complaints are oh-so-numerous.
Jam it back in, in the dark.
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