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russ · Local time: Jun 20, 2006, 11:07 PM

Dells are actually pretty darned simple to work with the innards of. I mean everything basically snaps into place with a plastic tab or two, allowing you to move just about any part out of your way pretty easily. Even the small form factor Optiplexes are pretty simple to handle.

And yes, if you buy from Dell and skimp on the support contract, you will speak to India, this is fact. But if you pony up the extra fifty bucks, you can get pretty competant Texans or Alabamians {a buddy of mine works for a subcontracted Dell tech support call center in north Alabama, so if you have an Optiplex and call in, you may speak to him. He'll treat you real nice}. Also, if you get the decent service contract with Dell, they will send a {somewhat competant} technician to your location to replace parts. Of course, I always decline that, since it takes their guys an hour and a half to swap the motherboard of a laptop, while it takes me like twenty minutes. Like I want to babysit some tech for an hour and a half while he fumbles around with "I am missing one screw, let me find it."

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russ · Local time: Jun 22, 2006, 10:18 AM

Originally Posted by Sir VG

And trying to fix some of them yourself requires you to perform feats of god, given placements of some of the items.

Originally Posted by russ

Dells are actually pretty darned simple to work with the innards of. I mean everything basically snaps into place with a plastic tab or two, allowing you to move just about any part out of your way pretty easily. Even the small form factor Optiplexes are pretty simple to handle.

It's really not that difficult if you open your eyes and analyze what you are looking at before you start trying to rip stuff out man.

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russ · Local time: Jun 22, 2006, 11:24 AM

Originally Posted by Cetra

And yet my company has 425 Dell made Optiplex desktops and I've had a total of ZERO hardware failures on any of them since we purchased them 2 years ago.

That's pretty lucky. I've probably bought 200 or so Optiplexes {small form factor GX280s, small form factor GX620s, and fullsize desktop GX280s and GX620s} in the past year and a half and have had a handful have issues, like bad memory and bad hard drives, but not enough of them to get irritated about, since we order through the premier page and I get gold tech support on all my machines, I usually get to talk to someone in Texas when I have a problem.

Originally Posted by rendr

One might expect a difference between high-end server hardware and cheap-as-free consumer PCs.

What are you talking about bro.

This thing is sticky, and I don't like it. I don't appreciate it.