I've been in the Grocery business for 6 years now and this is the code that I follow: If they don't ask for help*, I wont bother them, cause I know when I shop I want 100% peace - I treat them how I like to be treated. Grocery customers are *much* easier to piss off than any other type of customer.. Greet them when they speak to you and such.
One thing customers all share is they REMEMBER the good employees and bad employees. Keep this in mind.
*The exception to this is when I notice they are ACTIVELY looking for something and TRUELY cannot find the product, they will have a confused look on thier face and an increase in anxiety. Most customers already know what they want and where it is(unless the section has been resetted) when they walk in the store.
As a customer POV, I like to be left alone, and I agree don't come off like you're trying to SELL them the product. Retail stores are notorious for that annoying shit and I've stopped shopping at a few because of it(Best Buy is next I swear.)
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and think of it this way: you're not working in fast food.
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All fast food workers have my respect. They deal with way more bullshit in one day than I ever will in a whole week.
Jam it back in, in the dark.