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MSCONFIG error; admin required even though I am admin
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Cellius
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Old Sep 9, 2007, 11:22 PM Local time: Sep 9, 2007, 09:22 PM #1 of 12
MSCONFIG error; admin required even though I am admin

I guess this error is kind of common, but from what search results I could find it's caused by software that I don't have, so I don't know what's causing this.

I wanted to remove some Startup items from msconfig (basic things, like qttask, Adobe Acrobat Speed Launcher, etc, and after I hit OK I got this :

'An access denied error was returned while attempting to change a service. You may need to log on using an Administrator account to make the specified changes'.

Which of course is shitty because the only account is an administrator account. The irritating problem is that anytime the computer restarts, that damn Changes have been made to the way Windows starts up, etc message pops up, and no matter what I do -even if I check that box that says 'Don't display this message on startup'- it always returns when the computer starts.

Anybody familiar with this problem and ways to take care of it? I don't have that computer on hand at the moment so I can't immediately try anything, but I ran a spyware scan and nothing came up.
It's a Gateway, XP Home.

Thanks for any help.

Jam it back in, in the dark.
Cellius
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Old Sep 10, 2007, 11:05 AM Local time: Sep 10, 2007, 09:05 AM #2 of 12
Just as easy as that!

Seems to be a recalcitrant HP Printer Driver.

Other possible culprits: McAfee antivirus and ZoneAlarm
But that's the weird thing. To my knowledge, this computer has never had any of those programs installed.

There's nowhere I can't reach.
Cellius
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Old Sep 10, 2007, 07:13 PM Local time: Sep 10, 2007, 05:13 PM #3 of 12
Did you ever think about creating another user account with admin privileges and then see if you can use msconfig?
Yep, I knew that wouldn't work, but I tried it anyway. Lost my account as a result. I have nothing but this brand new administrator account now.

Originally Posted by Domino
Try going in on Safe Mode.
I'll try that when I get a chance (I'm currently not on the computer that has the problem).

I was walking through the account creation steps with my girlfriend on the phone (it's her computer with the problem), and I was following the steps as well, and that's how I lost all my fuckin' settings and everything.

This thing is sticky, and I don't like it. I don't appreciate it.
Cellius
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Old Sep 11, 2007, 08:06 AM Local time: Sep 11, 2007, 06:06 AM #4 of 12
Sorry, I've never done that before. Can you explain how to do that?

I am a dolphin, do you want me on your body?
Cellius
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Old Sep 11, 2007, 02:49 PM Local time: Sep 11, 2007, 12:49 PM #5 of 12
right click each and choose "save log file as" and name each one as each log's original name (so application log would save as "Application.evt", etc..).
Okay and then I should attach them here as .evt files? All 5 or 6 of them?

Quote:
Also, your account is still there, it's just buried. You can recover your settings and such. I'll get back to you on this when I get home.
I managed to figure this part out by going into safe mode. It wouldn't let me delete the other admin account through Control Panel > User Accounts but I managed to do it through Computer Management > Local Groups. Windows warned me against doing it this way (probably for good reason) but in the end it worked.

Like I mentioned earlier I am not on the computer with the msconfig affliction but I will post those logs as soon as I get the chance. Thanks.

I was speaking idiomatically.
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