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I don't complain. Having worked both in retail and speed-limit food (read: pizza place) I know that whiney angry customers who can't seem to accept that the person behind the counter is a human being and sometimes makes mistakes do not get results, or if they do, they cause an unnecessary amount of grief while doing it. I simply inform them of the problem and ask if there's a solution.
HOWEVER. I do get incredibly frustrated when I go to three separate burger joints in the same day and ask them all specifically NOT to put onions on my burgers, and they do it anyway. It even shows up on the screen, and the receipt ("-no on") but still the onions are there. What if I was allergic? Still, I just calmly pick the onions off and resume my eatings. No reason to make them redo an entire order. Jam it back in, in the dark. ![]() |
This is a slight tangent, but still somewhat related.
I went to Winger's today, fully ready to enjoy some tasty All-You-Can-Eat Winger's wings. THEY WERE OUT OF WINGS. Am I wrong, or does this sound an awful lot like Burger King running out of burgers? Seriously. It's in your name, you jerks. Did some fat guy come in and eat them all? After that, the visit went through a steady decline. They ran out of lemonade. Then they ran out of the strawberry sauce to put on my cheesecake. It was okay, I didn't feel the need to complain to them - after all, what are they gonna do about it? Magically conjure up some wings? Go kill some chickens and bake them for me right there? I understand. It's Utah, on a Sunday, and their delivery truck probably won't come until tomorrow morning. And some fat guy really DID eat like 80 wings. I just found it mildly humorous. Next thing you know, Starbucks will run out of coffee. There's nowhere I can't reach. ![]() |