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Getting Your Food Order Wrong
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Soluzar
De Arimasu!


Member 1222

Level 37.11

Mar 2006


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Old May 17, 2006, 04:38 PM Local time: May 17, 2006, 10:38 PM #1 of 43
The worst is when a pizza delivery place gets your order wrong. See, I'm a vegetarian, and that's not for ethical reasons, or even health reasons. I really don't like the taste of meat, in general. When the pizza place accidentally send me a meat pizza, that's just no good to me at all. After so long not eating the stuff, I'd probably not keep it down even if I tried.

These days, I make the guy wait until I open the lid. They don't like that, but it's the only way to be sure, since I've had an accidental meat pizza delivered to me before. If I find out when the guy already left, that's me out of pocket, and with a pizza that I won't eat.

Jam it back in, in the dark.
Soluzar
De Arimasu!


Member 1222

Level 37.11

Mar 2006


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Old May 18, 2006, 12:12 PM Local time: May 18, 2006, 06:12 PM #2 of 43
Originally Posted by xuemin
should call them back and complain then, my sister did that once when they gave her BBQ sauce with the potato wedges instead of sour cream and chive like she had asked and stated about 3 times when ordering over the phone. so this poor guy had to come round again to deliver a little pot of sour cream and chive sauce XD
I guess, but I'm usually with someone else who would have eaten a vegetable pizza but will always eat meat..

At that point, I'm not really in the mood for pizza, myself.

There's nowhere I can't reach.
Soluzar
De Arimasu!


Member 1222

Level 37.11

Mar 2006


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Old May 18, 2006, 05:09 PM Local time: May 18, 2006, 11:09 PM #3 of 43
Originally Posted by Arienas
I used to work at Hardees. Thanks a bunch : D

The problem with Hardees isn't in the people working there. About 90% of the time, orders are wrong because of the customer or problems in communication.
You know what though? Part of the deal about working in the fast food industry is that the statement you made isn't true. Getting an order wrong is always your fault. Even when it isn't. If you don't accept that, then your customer will go elsewhere. I'm never rude about orders that got screwed up, but the first time a cashier tells me that it was my own fault is the last. I'll insist on seeing his manager, and I won't ever return to that place again.

I never get angry with a cashier in any establishment for making a mistake, but I expect to be treated with courtesy as long as I treat them in the same way. It's the same in retail. I have dealt with the most egregious assholes across the counter in a retail store, but I would never stoop to their level. Even if they decide to actually be rude to me, then it's my job to be nice to them. The only time that changes is if they break the rules by being violent, or personally abusive.

How ya doing, buddy?

Last edited by Soluzar; May 18, 2006 at 05:13 PM.
Soluzar
De Arimasu!


Member 1222

Level 37.11

Mar 2006


Reply With Quote
Old May 18, 2006, 06:03 PM Local time: May 19, 2006, 12:03 AM #4 of 43
Originally Posted by AliceNWondrland
Soluzar, we finally agree on something! I have worked in a restaurant, too, and I can tell you that at the place I worked, the old-fashioned rule that "the customer is always right" still stood. If an employee didn't like that policy, they'd be shown the door in a hurry.
I think everyone should work either a food-service or retail job at least once in their lives, because after I had to kiss ass to every customer walking through the doors for a few months, it made me tend to appreciate that same politeness from others that bit more. I've never exactly been an asshole to people who were serving me, but I tend to be that bit more pleasant these days, because I've been there, and done that.

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