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I'm probably one of the few who thought the Dreamcast's controller was and is an awfully uncomfortable piece of design, even though the analogue stick is good and it gave us triggers. The dpad is a good shape but it protrudes from the controller far too much making it painful to use.
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I have to agree, because the Dreamcast controller gave me terrible RSI, and stopped me from gaming altogether for a couple of weeks. The weight distribution was terrible, it was even worse than the XBOX original controller, which is far more widely criticised.
I don't really think the DualShock is as perfect as everyone else seems to think. The tension on the sticks isn't nearly enough, and the positioning of them leaves much to be desired. However, any controller ever would beat the abysmal N64 controller. Not just because it had a bad layout, but also (primarily) because it was so fragile. The only ones I have left have a weak and limp analogue stick. I can compare them directly to Sony pads of a similar age, and they just haven't stood up well, even though the Sony pads have been used more.
Jam it back in, in the dark.