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Member 121

Level 17.12

Mar 2006

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Jun 5, 2008, 12:39 PM
Local time: Jun 5, 2008, 10:39 AM
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#1 of 31
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I'm a little shocked that everyone keeps assuming that if the order is messed up and one complains about it then the food you will get in return will automatically have saliva in it.
I worked at a Taco Bell for three years and I never once had the inclination to spit in the food, nor did I see anyone else do it, no matter how bad the customer. I mean, who knows what goes on in some other restaurants (Burger King seems to be a giant culprit, according to the posts) but I'm pretty sure it's not standard practice, at least around here, to spit in food.
As Shorty put it above, even at a fast food restaurant is completely understandable to the majority of the fast food workers to explain, calmly and without blame, that there was a miscommunication and the order was incorrect. As long as you allow them the chance to fix it, stay calm, and say "Thank you" afterward, they really will replace the order.
What's more, I want to jump back on the soapbox to let everyone know that it really is a good idea to be really considerate to the fast food workers. After hours of handling apathetic customers, when we get a really polite customer we tend to make sure their order is perfect, throw in extra items and the like. This is the case at the expense of the other orders, sometime.
In other words: Yes, I "bitch", but I do it nicely and I've never had an experience that was really terrible.
How ya doing, buddy?
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