Blue screen problem...

A friend of mine got the blue screen problem. Whenever she tries to use Zsnes, e.g or trying to open a program, the computer just get a blue screen automatically, and suddenly her computer just restart. She have scanned through her harddisk, and she has no virus, trojan, or spyware on her computer...

So what is the problem?

Jam it back in, in the dark.

She use Windows XP proffesional, and about the Zsnes, it was just a example, I could give you another example...
When ever she tries to accept a conversation on msn messenger, she gets a blue screen automatically, or if she opens another programs...

There's nowhere I can't reach.

Well, she told me thats impossible to see what it says, because the blue screen just appear like in... 1 sec. or something....

This thing is sticky, and I don't like it. I don't appreciate it.

Aha! I see... right! I will try to ask her to do it later... thanks for the info

I am a dolphin, do you want me on your body?

Alright, she got the blue screen now, but the problem is, it didn't mentioned anything about:

Ram Problems.
Recent HArdware changes.
Driver Problems.

it says: Adress: 1EF81 bla bla bla... well I don't remember the rest of the numbers and words, but it says that I should contact the administrator to fix the problem, so what is it the problem then?

I was speaking idiomatically.

Whut?!?!
I can't open the ram stick, because she is using a laptop, so I can't open the laptop and risking to destroy something in it, so if the is any hardware problem, so I guess there is no way to fix it, huh?

I will ask her about the full address/stop information.

What kind of toxic man-thing is happening now?

Right... How much does a ram usually cost for laptop? I found out that, when she is trying to play any kind of games, the windows just suddenly freeze and she have to restart the computer, or she will get the blue screen instead, so... basically the problem has to be the ram or the hard drive?

I want to try to fix the hard drive before I'm going to ask her to send it over to service center, so how can I fix the hard drive? do I need to download a program or something?

FELIPE NO

Hum... she doesn't get any stop error message or anything, instead she gets a blue screen, and whenever she is trying to play any kind of games, e.g Typing of the dead, Zsnes, GBA etc... she gets automatically blue screen, and btw.. she is playing with full screen.

What, you don't want my bikini-clad body?

Well, I ment it's not just a one solid blue screen, you know when the windows is fucked up, you will automatically get a blue screen, click here

I have already installed the newest driver for her graphic card, so I don't think it has something to do with the graphic card driver.

Jam it back in, in the dark.

Okey! thanks for the help, I will see what I can do for her

There's nowhere I can't reach.