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To AOL: "No means no"
A man tries to cancel his AOL account but the rep won't let him
Found this through Snopes.com and it doesn't surprise me in the least... I dealt with similar "please don't leave us" when I canceled my cable/internet with Comcast. Jam it back in, in the dark. |
There's plenty of providers like NetZero, local ones (I liked Harbornet), Comcast... Lot of phone companies offer net service. American Online just happens to be one of the major ones that does a lot of advertising and stuff to seem like a big deal... I dont think I'd call it a monopoly, just 'loud and annoying'.
My parents had AOL for all of 2 weeks before they decided it wasn't right for them. I think they had to deal with techs from India or something but they got it canceled and went back to MSN before they got cable last year. There's nowhere I can't reach. |
Yeah, the life of a sales rep is harsh. However, stories like the one where the woman tried to cancel her dead mother's account (assuming that is a true story and I wouldnt be surprised if it is) and things like that, that's where the line is drawn between keeping a sale and being cruel.
This thing is sticky, and I don't like it. I don't appreciate it. |