Lord, I've had my fair share of encounters with incompetant employees.
- Sprint: After my husband and I moved to our current apartment (and before we finally switched to Verizon), we told Sprint (and even wrote) our new address. 6 months of late bills because they couldn't mail it to the right address.
- Attemot to purchase a DVD lens cleaner: Rather than drive around, I call Office Max, CompUSA and Office Depot to see if they have a DVD lens cleaner (as my DVD rom isnt working, but that's another story). Office Max informs me that the only store that has what I want is in Tukwila or somewhere out of my way. Office Depot assures me they have what I want. Lies; all they have is a CD lens cleaner. CompUSA says "We have a cloth and some spray." (Moron, I said "lens" not "disc"). On a hunch, I went to Best Buy and found what I needed.
And in defense of new employees, I can vouch that most managers and employeers like to give you a quick run through of responsibilities and then abandon you to figure it out yourself.
Jam it back in, in the dark.