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Laptop Restarting?? No Idea what's happening
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Tsunade
Clinically Insane!!


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Mar 2006


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Old Mar 15, 2008, 06:39 PM #1 of 9
Laptop Restarting?? No Idea what's happening

Heya,

My brother has a Alien Ware Area 51 Win Vista laptop - one day it would go to the login screen and restart within seconds... kept doing this over and over again

We pressed F8 and out of all the options, the ONLY one that does not restart at login screen is "Reboot at last good-known setting (Advanced)"

-We checked for spyware - nothing
-We also went to My Computer and "right-clicked" on the C drive and clicked on Tools ---> Error Checking ----> Check Now ---> Reboot and waited for the computer to check for errors ---> Nothing

So it's not any of them... hmmm we did not do a virus scan 'cause we have no program for it (any recommendations?)... eitherway he does not remember if he went on the Internet or not before it started rebooting

It could be software, hardware or a virus issue... not sure where to start... any ideas? Alienware customer service just said "format your computer over again" - the easy way out

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Sol
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Mar 2006


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Old Mar 15, 2008, 07:35 PM Local time: Mar 15, 2008, 05:35 PM #2 of 9
Since the error check came back clean, it may just be something fucked up in the OS that caused the problem. It booting after using older settings seems to reinforce this. If it runs okay for the time being, it could just be a fluke and nothing to worry about. To be absolutely certain, restoring the OS would fix any software problems, if it's worth the time, of course.

I'd still recommend running some better hardware tests to ensure it isn't faulty equipment. Memtest86+ will cover your RAM, and most HDD manufacturers provide free diagnostics tools on their websites. Run both, take it from there.

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Zergrinch
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Old Mar 16, 2008, 06:58 PM Local time: Mar 17, 2008, 07:58 AM #3 of 9
ANything on event logs?

This thing is sticky, and I don't like it. I don't appreciate it.
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Cetra
oh shi-


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Old Mar 16, 2008, 07:37 PM Local time: Mar 16, 2008, 04:37 PM #4 of 9
It is trying to install updates right before it reboots? Usually says something about Configuring Updates and a progress percentage.

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Tsunade
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Old Mar 16, 2008, 09:34 PM #5 of 9
Nope no updates - just goes to the login screen and within seconds boom

@Zergrinch what do you mean by event logs?

@Sol I'll run both scans and thanks

I was speaking idiomatically.

^By Auro from the FFXII board... Thanks ^^
Zergrinch
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Old Mar 16, 2008, 09:42 PM Local time: Mar 17, 2008, 10:42 AM #6 of 9
Start -> Run -> eventvwr.msc

Interested in Application and System logs, preferably attached as .evt files.

What kind of toxic man-thing is happening now?
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Tsunade
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Old Mar 16, 2008, 10:36 PM #7 of 9
K got the logs - used winrar to add both to the same folder

Thanks

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^By Auro from the FFXII board... Thanks ^^
Zergrinch
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Old Mar 17, 2008, 02:13 AM Local time: Mar 17, 2008, 03:13 PM #8 of 9
Ack, Windows Vista (don't have that OS). Hope someone else can troubleshoot for you

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eriol33
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Old Mar 18, 2008, 12:50 AM Local time: Mar 18, 2008, 12:50 PM #9 of 9
careful, your ram might be faulty, it happens to me all the time when my laptop overheating. Consider to switch your ram temporarily with working ones, and see if that might work. =/

Jam it back in, in the dark.
You all think you got good deals, huh? Ha! You frugal and observant shoppers have more to learn.

None of that approaches this:
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The Mr. Methane CD, purchased over ebay for .01¢. Yeah, free shipping. This guy performs all sorts of neat stuff, including the doot doot, doot doot from the Blue Danube.

Allow me to share a track from this CD. Here ya go.
I think he should have paid you .01¢ instead.
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