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Keyboard/Mouse stop working randomly
I was taking care of some viruses for a co-worker of mine, and saw a problem that he didn't tell me about. The mouse and keyboard randomly stop functioning, although the light on the optical mouse and the num lock light stays on on the keyboard (so it still has power). This problem is easily remedied by a reboot... for a while, and then it happens again. I gave up trying to fix it and just reformatted. After successfully installing a few programs back onto his computer, the exact same thing started happening again. It's unlikely that it's a virus causing this since I reformatted... right? What else could it be?
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Silly question perhaps but are they wireless? It could be the batteries running out...
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Sounds like a hardware problem. It can either be a failing (or as Shin said, unpowered) keyboard/mouse. It can also be a flaky motherboard, causing the USB or PS/2 ports to sporadically fail.
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DeLorean, I have experienced a simultaneous mouse/keyboard KO before. It's when a USB device was drawing too much power is switched on. In my case, connecting a gold plated USB cable to any USB port, powered or not, does this with 100% certainty.
My advice now is to disconnect every single USB device, and see if this happens still. |
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