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-   -   Keyboard/Mouse stop working randomly (http://www.gamingforce.org/forums/showthread.php?t=37732)

DeLorean Jun 12, 2009 09:40 AM

Keyboard/Mouse stop working randomly
 
I was taking care of some viruses for a co-worker of mine, and saw a problem that he didn't tell me about. The mouse and keyboard randomly stop functioning, although the light on the optical mouse and the num lock light stays on on the keyboard (so it still has power). This problem is easily remedied by a reboot... for a while, and then it happens again. I gave up trying to fix it and just reformatted. After successfully installing a few programs back onto his computer, the exact same thing started happening again. It's unlikely that it's a virus causing this since I reformatted... right? What else could it be?

Fluffykitten McGrundlepuss Jun 12, 2009 10:00 AM

Silly question perhaps but are they wireless? It could be the batteries running out...

Zergrinch Jun 12, 2009 11:05 AM

Sounds like a hardware problem. It can either be a failing (or as Shin said, unpowered) keyboard/mouse. It can also be a flaky motherboard, causing the USB or PS/2 ports to sporadically fail.

DeLorean Jun 12, 2009 11:43 AM

Quote:

Originally Posted by Shin (Post 708213)
Silly question perhaps but are they wireless? It could be the batteries running out...

Neither the keyboard or the mouse are wireless.

Quote:

Originally Posted by Zergrinch (Post 708251)
Sounds like a hardware problem. It can either be a failing (or as Shin said, unpowered) keyboard/mouse. It can also be a flaky motherboard, causing the USB or PS/2 ports to sporadically fail.

The keyboard is PS/2, and the Mouse is USB 2.0. Neither power off, and they both stop functioning at the same time. You'd think the screen would power off too since it is an integrated graphics card if it were a flaky motherboard, but I can't think of any other theory.

Zergrinch Jun 12, 2009 12:11 PM

DeLorean, I have experienced a simultaneous mouse/keyboard KO before. It's when a USB device was drawing too much power is switched on. In my case, connecting a gold plated USB cable to any USB port, powered or not, does this with 100% certainty.

My advice now is to disconnect every single USB device, and see if this happens still.

DeLorean Jun 12, 2009 12:28 PM

Quote:

Originally Posted by Zergrinch (Post 708274)
DeLorean, I have experienced a simultaneous mouse/keyboard KO before. It's when a USB device was drawing too much power is switched on. In my case, connecting a gold plated USB cable to any USB port, powered or not, does this with 100% certainty.

My advice now is to disconnect every single USB device, and see if this happens still.

That makes sense because I noticed that the power supply has very low wattage. I'll test it when I get home. Thanks for the replies.


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