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-   -   250GB HDD not coming up in Windows (http://www.gamingforce.org/forums/showthread.php?t=2203)

Metal Sphere Mar 17, 2006 11:30 PM

250GB HDD not coming up in Windows
 
Well, as the title says my 250GB Western Digital SATA drive isn't being detected by Windows, and even in the BIOS it won't detect a drive there. The strange thing is that when it does get to the OS, it's found as a removable drive (along with my 74GB Raptor that holds the OS and runs fine).

What should I do? Change the jumper setting on back? I've looked and it has a number of options back there, but since I bought them both OEM, there was no manual.

Problem #1: 250GB SATA HDD isn't detected by BIOS or shown in My Computer

Problem #2: Both SATA drives are being detected as removable in Windows, like a USB mouse or somecrap.

Thanks for the help in advance.

Why Am I Allowed to Have Gray Paint Mar 22, 2006 12:43 AM

You'd need to be a little more specific about some things first. What kind of motherboard are you using? Is the invisible SATA drive attached to an onboard SATA controller chip that isn't part of the chipset itself?

Check to see if your BIOS is set to auto-detect drives. Is the drive usable and does it display the full capacity (about 232GB formatted, in your case i'd imagine)?

If you're not sure what your drive is, it MAY be possible to use a diagnostic utility such as this one (http://www.utilitygeek.com/details.php?fileid=28) to find out the model number of your SATA drive, then do an internet search and find the relevant manual/utilities for it.

Arainach Mar 22, 2006 12:47 AM

SATA is hotpluggable. I don't have SATA in my current systems, but it's very possible that the HDs ARE handled as removable devices.

As a general rule, if it's not detected in BIOS, the Jumper's wrong or it's dead.

Metal Sphere Mar 22, 2006 07:57 AM

Well, I tried all of the jumper settings on the remaining seven SATA channels(LanpartyUT SLI-DR Expert). It makes this horrible "click, click, cliiiiick" sound when simply via power only.

The BIOS is set to auto detect and even before the computer was finished tried to get it to see the drive's capacity, but at best all I get is it's name. You guys think it's dead?

Arainach Mar 22, 2006 09:24 AM

With the Click of Death and the lack of presence in most situations, that'd be my gut instinct. Is it still RMA-able?

Sausageboots Mar 22, 2006 09:45 AM

As Ulysses suggested, I think it may be worth running Western Digital's drive diag tool, which should be found here: http://support.wdc.com/download/?cxml=n&pid=999&swid=3 hopefully it'll pinpoint the problem.

Kaiten Mar 22, 2006 11:41 AM

Quote:

Originally Posted by Metal Sphere
Well, as the title says my 250GB Western Digital SATA drive isn't being detected by Windows, and even in the BIOS it won't detect a drive there. The strange thing is that when it does get to the OS, it's found as a removable drive (along with my 74GB Raptor that holds the OS and runs fine).

What should I do? Change the jumper setting on back? I've looked and it has a number of options back there, but since I bought them both OEM, there was no manual.

Problem #1: 250GB SATA HDD isn't detected by BIOS or shown in My Computer

Problem #2: Both SATA drives are being detected as removable in Windows, like a USB mouse or somecrap.

Thanks for the help in advance.

I'd suggest two things here: Get a BIOS update for your motherboard and see if it handles your SATA drive better and see (going into your CMOS settings) if it will detect your drive correctly.

Metal Sphere Mar 22, 2006 12:08 PM

Quote:

Originally Posted by Arainach
With the Click of Death and the lack of presence in most situations, that'd be my gut instinct. Is it still RMA-able?

Oh crap, so that's what the "Click of Death" that I always heard about is? Well, I guess this thing's dead then by these two things. Oh, and it's still RMA-able.

Quote:

Originally Posted by Sausageboots
As Ulysses suggested, I think it may be worth running Western Digital's drive diag tool, which should be found here: http://support.wdc.com/download/?cxml=n&pid=999&swid=3 hopefully it'll pinpoint the problem.

Did this too, and while it did see the drive, it gave me a "cable error" even when I tried all of the new SATA cables I bought. That and the clicking kept going.

Quote:

Originally Posted by www.sega.co.jp
I'd suggest two things here: Get a BIOS update for your motherboard and see if it handles your SATA drive better and see (going into your CMOS settings) if it will detect your drive correctly.

The first thing I did was update all my drivers instead of the ones on the CDs, including the latest one from DFI for this board. It improved my memory compatibility (the board's original BIOS has issues with Corsair sticks) but did nothing for the drive.

So, are you guys in agreement that this thing is busted? And if so, what do you think is wrong with it? I need to tell the Newegg operator something in order to get it replaced.

Arainach Mar 22, 2006 01:37 PM

The phrase is "It's dead" or "It's dead, Jim." Tell them about it not being recognized and it clicking and I doubt they'll ask anything else.

Metal Sphere Mar 22, 2006 04:03 PM

Well, I just told the guy about the clicking and how even with BIOS updates and the official diagnostic tool being used, it was a dud. He simply said ok and sent the email with the RMA details in it.


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