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-   -   Annoying Error Message (http://www.gamingforce.org/forums/showthread.php?t=18468)

Free.User Feb 7, 2007 08:34 PM

Annoying Error Message
 
I'm getting this annoying error message whenever (periodically) I use Winamp, or when I attempt to restart/shutdown my computer.

"The drive is not ready for use. Its door may be open. Please check drive and make sure that a disk is inserted and that the drive door is closed."

Obviously, I checked and made sure the door wasn't open. However, it sounds like a program is waiting for media to be inserted. No programs are running in the foreground, and none of the processes looked like they were that type. I also thought that a non-existent drive might be set to "enable" in the BIOS, but that was not the case.

Any advice?
Thanks!

Zergrinch Feb 7, 2007 11:48 PM

To enable a full diagnostic, please provide the following:
  1. Application and System event logs in Event Viewer (Start --> Run --> eventvwr.msc)
  2. Hard Disk Management view (Start --> Run --> diskmgmt.msc)
  3. Startup Item List under System Configuration Utility (Start --> Run --> msconfig) [OR] Startup Programs in Software Environment of System Information (Start --> Run --> msinfo32)
  4. Running Tasks in Task Manager (CTRL+ALT+DEL) [OR] Running Tasks in Software Environment of System Information

Free.User Feb 9, 2007 02:16 AM

1 Attachment(s)
I managed to get the error message to go away in Winamp (There were two floppy drives listed in the device manager, so I disabled the non-existent one) but the error persists when I try to restart the computer. Here is the request info:

Application and System even logs
See attachments

Hard Disk Management View
http://img63.imageshack.us/img63/2372/disksf9.png

Startup Item List
http://img63.imageshack.us/img63/8382/start1gr9.png
http://img63.imageshack.us/img63/6664/start2lh8.png
http://img63.imageshack.us/img63/6721/start3lz3.png

Processes
http://img63.imageshack.us/img63/7787/processesup6.png

EDIT:
I doubt this makes a difference, but there is going to be one more drive in the drive list. (I forgot to turn on my external Hard drive.)

Zergrinch Feb 9, 2007 10:57 AM

I did a little more digging. I don't like the looks of your event logs, chief. Lots of errors going on in there!

You're using Windows XP SP1, am I right? If so, you may want to consider updating to Service Pack 2. I recommend a clean install via slipstream.

I noticed you deactivated your Norton antivirus software. Why?

You might find these useful in the interim, while I continue to sift through stuff. Other Help Desk regulars, here's your chance!
  1. http://www.pro-networks.org/forum/about6281.html - troubleshoot eventid 11 error involving plugplaymanager. (Also, are there any system conflicts in Device Manager?)
  2. http://answers.yahoo.com/question/in...4133612AAooWlg - Turn off your floppy, if it's generating error messages.
  3. http://www.hardwareanalysis.com/content/topic/54390/ - Bypass error messages by forcing processes to close quicker.
  4. http://www.pcreview.co.uk/forums/thread-465695.php - Possible solution to eventid 9 error involving sbp2port
  5. http://support.microsoft.com/kb/813818/en-us - Hotfix to eventid 9 error involving sbp2port, regarding Firewire devices
  6. http://www-new.experts-exchange.com/...7&qid=21549697 - Possible solution to eventid 111 error involving Removable Storage Service (USB flash disk)

Free.User Feb 9, 2007 08:51 PM

Thanks to some help in IRC from Zergrinch, I've managed to make some progress.

I uninstalled the two A drives in device manager, as well as the two generic usb volumes (the card readers). Once I rebooted, Windows installed its generic drivers for the newfound hardware, and the the extraneous A drive was gone. Now I have the correct device listings.

If I disable the A: drive, the error message goes away. If I enable it, the error message persists (when I shutdown, log off, or restart). So, I know it is an issue with the A: drive. That is all, for now.

Thanks alot, Zergrinch.

Free.User Feb 16, 2007 07:14 PM

Update:Problem solved!
Man do I feel like an idiot. I put a disk in the floppy drive, re-created the error, closed the program, took out the floppy, and now it all works. Weird quirk, but all is now fine! Thanks again, Zergrinch!

Zergrinch Feb 17, 2007 04:27 AM

Glad to help, though I now feel rather embarassed accusing you of disabling Norton, when it's just plain old Nvidia (nwiz, nvcpl) :p


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