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-   -   16:9 Monitor? (http://www.gamingforce.org/forums/showthread.php?t=7711)

Elrasiel Jun 27, 2006 08:48 AM

I should get it today but how should I send it back? By USPS or something else? Do I have to pay for shipping?

Cetra Jun 27, 2006 12:54 PM

Quote:

Originally Posted by Elrasiel
I should get it today but how should I send it back? By USPS or something else? Do I have to pay for shipping?

No, they ship you a new monitor and once you receive it all you need to do it pack up the old monitor in the box that was sent and send it back. All shipping is pre-paid by Dell. If they use DHL like they did with me, you just need to call DHL and schedule a pickup date/time.

Elrasiel Jun 27, 2006 04:51 PM

I just gone mine (rev00 like I tought) so now I just have to email them and they send my a new one so I don't have to send it back first and then wait another week? Sound pretty greate!
Now I just have to wait two weeks to be sure that they don't ship this 00 model anymore...does this replacement warranty only for 30 days?

Cetra Jun 27, 2006 05:36 PM

Quote:

Originally Posted by Elrasiel
I just gone mine (rev00 like I tought) so now I just have to email them and they send my a new one so I don't have to send it back first and then wait another week? Sound pretty greate!
Now I just have to wait two weeks to be sure that they don't ship this 00 model anymore...does this replacement warranty only for 30 days?

No, if you are requesting a replacement due to banding, it is covered under the 3 year warranty. I got my A02 replacement after having the monitor for 2 months.

Elrasiel Jun 27, 2006 07:27 PM

Mmhhhh you got the A02 before we got our A00....what the hell is wrong with dell???
At least the warranty does cover it.

brndtsnFN Jun 27, 2006 08:48 PM

to get on the "list" for gettin a revision sent to you, the best way is to private message chrisM on the dell forums, i did this and he responded quickly

and from what i understand, the reason they are still shipping a00s is because they are having a hard enough time gettin the updated flash versions to those requesting replacement

their first priority is gettin them to those who request, which i think is a good approach on the situation

Elrasiel Jun 28, 2006 01:23 AM

Ok thanks I will do that.
About the monitor should I instal the driver or rather download the newest version on the net and which cable to use? DVI-D or the standard VGA?

brndtsnFN Jun 28, 2006 11:11 PM

i dont remember installing a driver, i know i didnt use the bundled cd, just hooked it up and it was fine
tho, i think i may have gotten one from windows update

but your videocard software/driver should be good enough to get it into dvi-d (which is what im using, but i cant see a difference, and its in the dvi-d that the banding issues are said to occur)

also i was just gonna express my anger, bc the monitor is now on sale for $344, man, shoulda waited...


*edit
got my replacement in today! that was really quick, i wasn't even expecting it yet

Elrasiel Jul 10, 2006 07:33 PM

Quote:

Originally Posted by brndtsnFN
i dont remember installing a driver, i know i didnt use the bundled cd, just hooked it up and it was fine
tho, i think i may have gotten one from windows update

but your videocard software/driver should be good enough to get it into dvi-d (which is what im using, but i cant see a difference, and its in the dvi-d that the banding issues are said to occur)

also i was just gonna express my anger, bc the monitor is now on sale for $344, man, shoulda waited...


*edit
got my replacement in today! that was really quick, i wasn't even expecting it yet

Could you already exchange your monitor? I just send chrism a PM.

brndtsnFN Jul 10, 2006 10:53 PM

yeah youll get it quick, or should anyway
i sent chrism the message on a monday, DHL was at my door that friday

Elrasiel Jul 19, 2006 11:34 PM

He didn't answered me yet so I send him a second mail with more pressure and where is the service tag?? It suppose to be at the bottom left corner on the back I can't find it. Theres just a long row of numbers. I tried to type in every group of numbers between the "-" but it wont accept any.

brndtsnFN Jul 20, 2006 04:42 PM

it should be on the bottom left of the back of the screen, by a bar code if i remember right...
also, make sure to update your profile with your info (customer # etc), that may be why he didnt respond to you

Elrasiel Jul 21, 2006 04:17 AM

Yeah below the barcode is a row of numbers which is far too long for a service tag.


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